Hiring Network Support Engineer
We are hiring Network Support Engineer jobs in Pune for engineering graduates.
Network Support Engineer jobs in Pune:
- To support customer for daily down call cases. (Perform First level troubleshooting, need to raise tickets with TCL team, follow with TCL internal teams for resolution & support customer on cases to cases basis if required.)
- Need to share daily report with for cases which has been logged with TCL.
- Need to follow up for customer end dependency cases along with customer and their vendor.
- Follow up with customer to clear permission issue for last mile migration.
- New link commissioning follow-up and delivery check.
- Ticket escalation within internal tams for timely restoration of customer services.
- MS- Office knowledge is required.
Experience: minimum 0-3 years
Educational qualification : BE / BE(E & TC) / B.Tech /BCS / MCS / BCA/ MCA
Certifications: CCNA certification will be preferred.