Hiring Network Support Engineer

Job opening in Pune - we are hiring
                       We are hiring Network Support Engineer jobs in Pune for engineering graduates.

Network Support Engineer jobs in Pune:
Job Description:

  • To support customer for daily down call cases. (Perform First level troubleshooting, need to raise tickets with TCL team, follow with TCL internal teams for resolution  & support customer on cases to cases basis if required.)
  • Need to share daily report with for cases which has been logged with TCL.
  • Need to follow up for customer end dependency cases along with customer and their vendor.
  • Follow up with customer to clear permission issue for last mile migration.
  • New link commissioning follow-up and delivery check.
  • Ticket escalation within internal tams for timely restoration of customer services.
  • MS- Office knowledge is required.
Experience:  minimum 0-3 years

Educational qualification : BE / BE(E & TC) / B.Tech /BCS / MCS / BCA/ MCA 

Certifications: CCNA certification will be preferred.

Salary: 15k-20k
Location:  Pune
Share resume on info@phenocaretechnologies.com with subject as “Network Support Engineer  along with expected salary details.  For other job openings visit here