Hiring IRU Desk

Job opening in Pune - we are hiring
                       We are hiring IRU Desk jobs  for engineering graduates with good communication skills. This position is available at Pune and Mumbai location.


Job Description:

  • Proactive Monitoring of Fiber Network
  • Basic fault identification knowledge
  • Co-ordination with Service provider
  • Fault log maintenance
  • Escalation Management
  • Cross stakeholder co-ordination
  • Escalation for SLA breach cases
  • Daily Activity Tracker
  • Service Provider escalation matrix
  • Tracking Preventive Maintenance schedule of Service provider
  • Knowledge of Telecom Network & Connectivity.
  • Basic Knowledge of Fibre
  • Knowledge of different telecom Services
  • Proficient with Microsoft Office Suite
  • Basic experience in using ticketing tools

Educational qualification : BE (Entc)

Experience:  1 year

Salary: 2.4 to 3 lac
Location:  Mumbai & Pune
Share resume on info@phenocaretechnologies.com with subject as “IRU Desk”  along with expected salary details.  For other job openings visit here